Terms and Conditions – ONEXCITY

Effective Date: March 5, 2025

Welcome to ONEXCITY! These Terms and Conditions outline the rules and regulations for using our website, purchasing our products, and engaging with our services. By accessing ONEXCITY and making a purchase, you agree to comply with these terms. Please read them carefully before using our website.

1. General Terms

✔ Eligibility – You must be at least 18 years old or have parental consent to use this website and make purchases.
✔ Accuracy of Information – You agree to provide accurate, complete, and up-to-date information when making a purchase or creating an account.
✔ Prohibited Activities – You may not use our website for any illegal, fraudulent, or unauthorized activities that violate local, national, or international laws.
✔ Modifications – We reserve the right to update or modify these Terms and Conditions at any time, with changes posted on this page.

2. Orders and Payments

✔ Order Acceptance – All orders placed through ONEXCITY are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.
✔ Pricing – Product prices are listed in USD ($) and may change without prior notice. Taxes and shipping fees are calculated at checkout.
✔ Payment Methods – We accept major credit/debit cards, PayPal, and other secure payment methods. Transactions are securely processed through third-party payment providers.
✔ Billing Information – You agree to provide accurate billing and shipping details to avoid order delays or cancellations.

3. Shipping and Delivery

✔ Orders are processed within 1-2 business days and shipped via our trusted delivery partners.
✔ Standard shipping within the United States takes 3-7 business days, while international shipping times vary.
✔ ONEXCITY is not responsible for shipping delays caused by carriers, customs, or incorrect addresses provided by the customer.
✔ Customers are responsible for any applicable customs fees or import taxes on international orders.

4. Returns and Refunds

✔ Returns are accepted within 30 days of delivery for unused products in original packaging.
✔ Refunds are issued for defective, damaged, or incorrect items, processed within 7-14 business days after receiving the returned product.
✔ Customers are responsible for return shipping costs, except for defective or incorrect items.
✔ For full details, visit our Refund and Return Policy.

5. Product Warranty

✔ All ONEXCITY hair dryers come with a 1-year limited warranty covering manufacturer defects.
✔ Warranty claims do not cover misuse, accidental damage, normal wear and tear, or unauthorized repairs.
✔ To submit a warranty claim, contact our customer support team with proof of purchase.

6. Intellectual Property

✔ All content, images, trademarks, and product descriptions on ONEXCITY are intellectual property of our company and may not be copied, modified, or distributed without permission.
✔ You may use our website for personal, non-commercial purposes only. Unauthorized use of our content may result in legal action.

7. Limitation of Liability

✔ ONEXCITY is not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
✔ While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of all website content.
✔ Customers assume full responsibility for the proper use and maintenance of purchased products.

8. User Accounts and Security

✔ If you create an account on ONEXCITY, you are responsible for maintaining account confidentiality and all activities conducted under your login credentials.
✔ We reserve the right to suspend or terminate accounts found to be involved in fraudulent, suspicious, or harmful activities.

9. Google AdSense and Compliance

✔ Our Terms and Conditions adhere to Google AdSense policies to ensure transparency, legal compliance, and a safe user experience.
✔ We follow fair advertising practices, secure payment processing, and proper handling of customer data in accordance with Google’s guidelines.
✔ Users engaging with our advertisements, cookies, and tracking technologies can adjust their preferences through Google Ads Settings.

10. Governing Law

✔ These Terms and Conditions are governed by the laws of the United States, specifically Mississippi state regulations.
✔ Any disputes arising from product purchases, website usage, or contractual terms will be handled in accordance with applicable legal procedures.

11. Termination of Use

✔ ONEXCITY reserves the right to terminate access to our website or services for users who violate these terms.
✔ If any section of these Terms and Conditions is deemed unenforceable, the remaining terms will still apply.

12. Contact Us

For any questions or concerns regarding our Terms and Conditions, please contact us:

📍 Address: 3420 Benedum Drive, Holcomb, Mississippi, United States
📞 Phone: 845-256-3081
📧 Email: info@onexcity.xyz
🌐 Website: ONEXCITY

Thank you for choosing ONEXCITY! We appreciate your trust and look forward to providing you with the best hair styling solutions. ✨💨💇‍♀️